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Customer support

General info to help you with your order.

Support Team thestudbrand@gmail.com

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. Claims deemed an error on our part are covered at our expense.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

All orders are FINAL unless error is present. We do not refund orders for buyer’s remorse.

It takes 2–5 business days to create a product and fulfill an order befor shipment.

Shipping time depends on product availability and delivery destination. Usually around 7 to 10 business days.

Shipping times are estimates, not guarantees.

Merchandise is printed using the following printing methods depending on the item: DTF, DTG, Sublimation and Embroidery.

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